FAQ

Using your Private Key for BTC
After using the BIP39 tool to extract your private keys you can use the following instructions to access your BTC tokens: Once you have exported your priv...
Sat, 24 Nov, 2018 at 10:22 AM
Using your Private Key for Dash
After using the BIP39 tool to extract your private keys you can use the following instructions to access your Dash tokens: Once you have exported your pri...
Sun, 25 Nov, 2018 at 8:08 AM
Using your Private Key for LTC
After using the BIP39 tool to extract your private keys you can use the following instructions to access your LTC tokens: Once you have exported your priv...
Thu, 29 Nov, 2018 at 6:42 AM
Swap - Trade not populating
Sometimes you can find yourself in the situation where you are unable to make a trade, the trade field will then not populate. This is because the coin Fro...
Mon, 14 Jan, 2019 at 8:17 AM
Simplex Order Status
To track the status of your Simplex Cryptocurrency purchase please check your email for the order ID provided by Simplex and head to https://payment-status....
Wed, 16 Jan, 2019 at 3:58 PM