Ethos

Getting Started! How to... 16

• New Feature in version 1.5: Ethos Status and Reviews
• Universal Wallet Guide Table of Content
• Can I download the Wallet?
• How to Find the Ethos Universal Wallet in the Play Store
• How to Find the Ethos Universal Wallet in the iOS App Store

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FAQ 36

• Ethos Introduces Secure Hash - Enhanced Security in Universal Wallet
• Unable to finish transaction due to transaction fees
• Can I use the Universal Wallet to buy crypto with fiat?
• Will the Universal Wallet support forks, airdrops or dividends?
• I lost my SmartKey now what?

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Security 7

• Will Ethos comply with the General Data Protection Regulation (GDPR) to protect customers’ data?
• I lost access to my Ethos account and the email associated with it! What can I do?
• If I delete the Ethos app, is the SmartKey deleted from my phone?
• Does Ethos have a copy of my private keys?
• Why does Ethos store a copy of my Extended Public Key?

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Known Issues 7

• Critical Info: Ethos Universal Wallet Update 1.5.2 Process
• You can't see a transaction made to your wallet
• Stalled Transactions Cannot be ReSubmitted
• Not able to generate a seed and 24 key words - Languages that read from right to left
• Unable to use the email for password reset

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