Ethos

Getting Started! How to... 24

• The Universal Wallet Guide
• What version of Android is my phone running?
• What version of iOS is my phone running?
• How to Create an Ethos Account
• How to Add Information to your Profile

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FAQ 25

• Can I use the Universal Wallet to buy crypto with fiat?
• Will the Universal Wallet support forks, airdrops or dividends?
• Lost, stolen, or damaged phone
• What's a Smart Key?
• How is my Smart Key created?

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Security 9

• Will Ethos comply with the General Data Protection Regulation (GDPR) to protect customers’ data?
• Is my SmartKey associated with my account?
• What happens if someone uses my SmartKey on a different Ethos account?
• I lost access to my Ethos account and the email associated with it! What can I do?
• If I delete the Ethos app, is the SmartKey deleted from my phone?

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Known Issues 5

• You are pre-registered but haven't received the airdrops
• You can't see a transaction made to your wallet
• Stalled Transactions Cannot be ReSubmitted
• Wait for your transaction to process from your wallet before sending another transaction
• Not able to generate a seed and 24 key words - Languages that read from right to left