How can we help you today?
Enter your search term here...
New support ticket
Check ticket status
Getting Started! How to...
New Feature in version 1.5: Ethos Status and Reviews
Universal Wallet Guide Table of Content
Can I download the Wallet?
How to Find the Ethos Universal Wallet in the Play Store
How to Find the Ethos Universal Wallet in the iOS App Store
See all 17 articles
Ethos Introduces Secure Hash - Enhanced Security in Universal Wallet
Unable to finish transaction due to transaction fees
Can I use the Universal Wallet to buy crypto with fiat?
Will the Universal Wallet support forks, airdrops or dividends?
I lost my SmartKey now what?
See all 35 articles
Will Ethos comply with the General Data Protection Regulation (GDPR) to protect customers’ data?
I lost access to my Ethos account and the email associated with it! What can I do?
If I delete the Ethos app, is the SmartKey deleted from my phone?
Does Ethos have a copy of my private keys?
Why does Ethos store a copy of my Extended Public Key?
See all 7 articles
Critical Info: Ethos Universal Wallet Update 1.5.2 Process
You are pre-registered but haven't received the airdrops
You can't see a transaction made to your wallet
Stalled Transactions Cannot be ReSubmitted
Not able to generate a seed and 24 key words - Languages that read from right to left
See all 8 articles
What country is the company registered in?
What is the Ethos Token? What is it not?
Official Accounts and Relevant Websites
5 Reasons we have a token
Where can I buy ETHOS tokens?
See all 11 articles
Overview Articles of 2018
Overview Articles of 2017
Ethos and Blockchain
See all 13 articles
Bug Bounty Program
Security Bug Bounty
AXP / AXPR swap
When can I swap coins with Shapeshift?
Vote for the new token to be listed on the Universal Wallet
What is Bitcoin?
What is Ethereum?
What are Miners?
What are Private Keys and Addresses?
What are Smart Contracts?
See all 17 articles
What is a BIP?
What is the difference between a Smart Key and private key?
See all 23 articles
Help Desk Software