FAQ
The basic functions of the wallet are free to use! Ethos will not charge you to deposit or withdraw your coins. The only costs involved will be the transact...
Fri, 11 May, 2018 at 3:16 PM
Not all hope is lost! Some blockchains and/or wallets will reject transactions that are sent to an invalid address, while others will let them through. If y...
Tue, 13 Nov, 2018 at 11:13 AM
Coins will be added on a rolling basis. To view all currently supported visit this link. We offer the option to vote for a coin that is not yet support...
Wed, 31 Oct, 2018 at 6:24 PM
No, Ethos can not access your assets without you knowing and we will never ask for your Smartkey or Private Keys.
Mon, 10 Sep, 2018 at 9:48 AM
No! The airdrop program is free to participate in and does NOT require that you hold ETHOS tokens. Here's what you have to do to make sure you get you...
Tue, 24 Jul, 2018 at 9:35 AM
No. Multiple sources of entropy (randomness) are used when generating your SmartKey. One of these sources is from the accelerometer in your phone. Shak...
Tue, 13 Nov, 2018 at 11:16 AM
To change your Username and/or Email address go to Settings -> Privacy & Security -> Change Username/Email
Fri, 31 Aug, 2018 at 12:06 PM
The fees for transacting on the Ethereum blockchain vary. At times, you may experience higher than average fees. Click here to view the current costs and es...
Mon, 2 Jul, 2018 at 2:47 PM
Click here for instructions on how to send and receive cryptocurrencies like Bitcoin with your Ethos Universal Wallet (UW) and click here for additional sup...
Sun, 22 Jul, 2018 at 11:24 AM
After using the BIP39 tool to extract your private keys you can use the following instructions to access your Ethereum/Erc20 tokens: Once you have exporte...
Sat, 24 Nov, 2018 at 10:30 AM