Known Issues
Once the Ethos Universal Wallet Update 1.5.2 is pushed out to all users,your app will require an upgrade before accessing your account. This is a forced upg...
Thu, 29 Nov, 2018 at 3:26 PM
The pre-registered airdrops are for those who (pre-)registered before July 2nd, 2018. For those who registered after that date, they will be eligible for th...
Wed, 26 Sep, 2018 at 5:39 AM
We can check the transaction and update your wallet manually if you create a ticket with the following details: Choose as Type: Incident Choose as Catego...
Wed, 26 Sep, 2018 at 5:18 AM
Description: If you have a stalled transaction, you cannot resubmit the transaction within the app. Here is What to Do: If your transaction is taki...
Mon, 24 Sep, 2018 at 2:50 PM
Description: When your language is set to a language that reads from right to left, the seed generation process bugs out and you are not able to generat...
Wed, 11 Jul, 2018 at 7:31 AM
If you are unable to reset your password because of the email for password reset. You could be experiencing an issue caused by browser cookies. This can be ...
Mon, 5 Nov, 2018 at 11:30 AM
The latest build will have some big improvements, but there are some things to consider: Everyone will be logged out When you install the new bui...
Thu, 29 Nov, 2018 at 7:07 AM