You can't see a transaction made to your wallet : Ethos

You can't see a transaction made to your wallet Print

Created by: Richard Ty

Modified on: Wed, 26 Sep, 2018 at 5:18 AM

We can check the transaction and update your wallet manually if you create a ticket with the following details:

Choose as Type: Incident
Choose as Category: Payments / Transactions
Fill in the Coin/Token that was transfered and the Transaction ID in the appropiete fields
Fill in your username
A short description of the issue.

After you have submitted the ticket we will get back to you shortly with an answer.

Richard is the author of this solution article.

Did you find it helpful? Yes No

Help Desk Software by Freshdesk