You can't see a transaction made to your wallet : Ethos

You can't see a transaction made to your wallet

Created by: Richard Ty

Modified on: Mon, 10 Sep, 2018 at 11:19 AM

We can check the transaction and update your wallet manually if you create a ticket with the following details:

Choose as Type: Incident
Choose as Category: Payments / Transactions
Fill in the Coin/Token that was transfered and the Transaction ID in the appropiete fields
Put in the description field your username and a short description of the issue.

After you have submitted the ticket we will get back to you shortly with an answer.

Richard is the author of this solution article.

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